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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎01-14-2013
My Device: Bold 9780
My Carrier: Vodacom

Blackberry bold causes communication failures on office network when the phone is connected to office wifi

I hope someone can help me.  When my phone is connected to my offices WIFI it causes computers which are hard wired to the network to have communication failures.

My connection to the wifi is also intermittant.

When I connect at home I have no issues and when my collegue connects to the office network we have no problems.

 

What could be causing this?

 

Thanks Brandon

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Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Blackberry bold causes communication failures on office network when the phone is connected to office wifi

Hey Brandon-RET,

Welcome to the BlackBerry® Support Community Forums.

 

If the BlackBerry smartphone is working correctly on your home Wi-Fi Network I would suggest contacting your IT department to test the offices Wi-Fi network to determine what is causing the problem.

 

Thanks.

-HB

 

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