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New Contributor
Posts: 3
Registered: ‎11-10-2011
My Device: Blackberry Bold 9780
My Carrier: Rogers Communications

Blackberry bold random input keys shut off

Information about my device:
Blackberry Bold 9780
Platform: 6.6.0.241
App Version: 6.0.0.666
Carrier: Rogers Communications

Some of you might call this "randomly shut off" but its not! the device is still running...

The issue is that at a random time blackberry keys will stop working eg. All buttons on the device including lock/unlock key while this is happend the blackberry screen is in sleep mode or whatever you call it when device isn't in use but ppl think it shut off automatically. During this time you can receive calls, bbm, nd text and all that you just won't be able to answer the call, reply to bbm, and so on... P.s screen turns on if u receive a call obviously.

The only fix for this is to pull out the battery so it reboots fully this is only temporary may happen again.

All you other people are just giving RIM false information like "blackberry just auto shut off" without even bothering to look into it your first goto place are these forums...

Well I hope RIM can figure out the problem I hope this information helps.
New Contributor
Posts: 3
Registered: ‎11-10-2011
My Device: Blackberry Bold 9780
My Carrier: Rogers Communications

Re: Blackberry bold random input keys shut off

Bump
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New Contributor
Posts: 3
Registered: ‎11-10-2011
My Device: Blackberry Bold 9780
My Carrier: Rogers Communications

Re: Blackberry bold random input keys shut off

bump come on like this is important RIM can u get this issue fixed jeez...