Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
05-20-2008 10:49 PM
I just bought my blackberry a couple days ago and setup my person and business email up with no problem. A few days later I brought the desktop software installation disc to work and installed it so I could sync my work Outlook contacts and calendar. Ever since I did this I've been receiving a message like this from firstname.lastname@example.org for every message I send or receive (only for my work email). We use a Microsoft Outlook Web Access for mail and I use Outlook 2003 on my desktop to view my mail. The message looks like this
"This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server"
We do receive our email for a server... We have an IT guy that comes in once a week, however I travel & won't be back in the office until June. Any Suggestions on where I went wrong, why I'm getting this email, or how I can fix it???
05-21-2008 03:25 AM
Are you running BIS or BES? If you are running BIS my guess is that you have installed desktop manager for BES and this is one reason to this RIM email. Uninstall desktop manager and install it for BIS. If you have installed desktop manager for BIS my guess is that your service provider has provisioned you for BES. Contact your service provider to check this out.
05-21-2008 09:29 AM
Ok, BES = BlackBerry Enterprice Server and BIS= BlackBerry Internet Service. My guess is that you are running BIS and therefore uninstall desktop manager and install it again but be sure that you install it for BIS ( BlackBery Internet Service and I'm sure that these email will stop coming.