Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Member
Posts: 1
Registered: ‎06-20-2012
My Device: blackberry curve 8520
My Carrier: tesco

Blackberry curve 8520 trackpad going crazy?

My blackberry curve trackpad has a mind of its own and is going absolutely crazy whenever I touch it, I've turned the sensitivity right down but it's still going crazy at me, and ideas for help?
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry curve 8520 trackpad going crazy?

Hello chloepagramxx

 

 

Have you recently installed any application before this Problem started ? Think carefully !

 

If you have then try to boot your device on Safe Mode , On Safe Mode please check if problem cease . If your trackpad works well on safe mode then any 3rd party application may be responsible for this issue ,In that situation delete any app  from Options > Application Manegement > locate and delete any newly installed 3rd party application , it might help in resolving your issue :

 

KB17877  : How to start a BlackBerry smartphone in Safe Mode

KB10040  : How to view or remove installed application on a blackberry smartphone

 

Try it and see if that helps.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.