Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-03-2013
My Device: curve 9300
My Carrier: boost mobile

Blackberry curve 9300 cant text

I have a Boost Mobile Blackberry curve 9300. and everytime i  got to click on the text application it says: Uncaught exception: java.lang.Null PointerException. And it wont let me see my textes. What Do I DO?

Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Blackberry curve 9300 cant text

Cause of the issue

The device software or software application component has failed, or there is corrupt data from a wired or wireless synchronization.




Clear the Address Book database on the device.

  1. Open BlackBerry Desktop Manager.
  2. Click Backup and Restore, and selectAdvanced.
  3. From the Handheld Databases list, selectAddress Book.
  4. Click Clear. Go back to the BlackBerry Desktop Manager window.
  5. Synchronize the Address Book with the correct translator in Intellisync®. For more information on selecting the correct translator in Intellisync, please see KB-00074.


New Member
Posts: 1
Registered: ‎03-03-2013
My Device: 9300
My Carrier: cell c

Re: Blackberry curve 9300 cant text

Can't remove wi-FE music sync on da music folder,nw sum of my music,pictures,&videos does not appear,but wen I connect da 4ne wt a computer it does appear.