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New Contributor
Posts: 3
Registered: ‎04-08-2013
My Device: Curve 9300
My Carrier: Vodacom

Blackberry curve 9300 rebooting

My blackberry Curve 9300 gave me an white screen with an error in a very small font. I took out my battery and now it keeps on rebooting.  It stops before it is done and turns off, red LED comes on and starts all over again. I've taken out the battery several times, but it just keeps on doing it.

New Contributor
Posts: 3
Registered: ‎04-08-2013
My Device: Curve 9300
My Carrier: Vodacom

Re: Blackberry curve 9300 rebooting

Please help, I don't know my operating system. I can't get into my phone to check. I'm a bit of a 'dummy"!
Highlighted
New Contributor
Posts: 3
Registered: ‎04-08-2013
My Device: Curve 9300
My Carrier: Vodacom

Re: Blackberry curve 9300 rebooting

I've tried the following:

1. Safe mode = still reboots

2. Reloading my ooperating system: The following message is shown: A connection to the device could not be established. Please ensure that the device is properly connected to the cradle or USB cable, and that the cradle or USB cable is connected securely to your computer. Also ensure that the device has completed any startup operations. Then run the Application Loader Wizard again.

HELP, HELP, HELP! I'm lost without my phone!