12-31-2012 07:40 PM
Last night, I turned my phone off,fully charged. Yet when I woke up I was unable to turn on my phone, a red light turns on briefly then a battery sign with a cross goin through it comes up. Ive tried charging it but it remains like this.
Can anyone help?
12-31-2012 08:36 PM
Try removing the battery, connecting it to the wall charger then insert the battery.
If this doesn't work you could have a battery problem.
I don't think a software reload will help here because it won't turn on.
Can you also check with the carrier?
I've included the links just in case:
force the detection of the BlackBerry smartphone using Application Loader
01-01-2013 06:20 AM
Battery problem where it suddenly says empty battery after a couple of hours MAX without any warning and shuts off for good unless it can be re-charged again. It then says the battery is full after maybe only about 10mins charging. Does this with replacement battery too.