Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-31-2012
My Device: Blackberry curve 9300
My Carrier: Vodafone

Blackberry curve 9300

Last night, I turned my phone off,fully charged. Yet when I woke up I was unable to turn on my phone, a red light turns on briefly then a battery sign with a cross goin through it comes up. Ive tried charging it but it remains like this.

Can anyone help?

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry curve 9300

Try removing the battery, connecting it to the wall charger then insert the battery.

If this doesn't work you could have a battery problem.

I don't think a software reload will help here because it won't turn on.

Can you also check with the carrier?


I've included the links just in case:



force the detection of the BlackBerry smartphone using Application Loader

Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
Regular Contributor
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user
My Carrier: blackberry

Re: Blackberry curve 9300


Battery problem where it suddenly says empty battery after a couple of hours MAX without any warning and shuts off for good unless it can be re-charged again. It then says the battery is full after maybe only about 10mins charging. Does this with replacement battery too.


Eric Lewis