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New Contributor
Posts: 8
Registered: ‎08-30-2012
My Device: Curve 9320
My Carrier: T-Mobile

Blackberry curve 9320 from France - Internet not working with T mobile

Hi,

 

I got this Curve two months ago in France, with a french operator, I unlocked it to be able to use it in the US.

I am using T-mobile and I paid for Internet. Only the text messages ans the phone are working.

I spent 40 mn yesterday in a T-mobile store, they couldn't do anything about it.

I am sure there is some solution, and some codes to enter;

Does anyone could help me?

Thank you

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Hall of Famer III
Posts: 57,531
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry curve 9320 from France - Internet not working with T mobile

Hi and Welcome to the Community!

Any BB can be used on any carrier that runs the same radio frequencies that the BB is capable of (and I've no idea if your's are such). But, to bring a BB onto a carrier network that they did not sell to you, there are several hurdles to cross:

1) The carrier must say "yes" to the fact...they own their network and have every right to say what devices will be allowed to connect to it. If they say "no", then that's the end of it.

2) You must be sure that your BB is properly unlocked from it's originally manufactured-for carrier...see this helpful thread for details:

3) You must get all of your voice level services functioning on the carrier, before you even try anything about data

4) You must subscribe, from the carrier, to an adequate data plan to enable the BB-proprietary services you desire

5a) If the carrier directly supports your specific model BB, then you can proceed with registering the BB onto their network, generating the proper Service Book delivery to your BB, and proceeding to function.

5b) But, if the carrier does not directly support your specific model number of BB, then the challenges are much greater as most carrier systems will not deliver, to the BB, the necessary service books to enable the BB-proprietary data services, even if you do subscribe to them.

So, depending on all of that, your BB may or may not ever fully function on that carrier network. It can be quite tricky to accomplish, especially if 5b applies. So take a look at all of that and decide how you wish to proceed. Most folks wind up just buying a new BB if 5b applies.

 

However, in your case, there also is this FAQ:


Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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