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New Contributor
Posts: 7
Registered: ‎03-02-2013
My Device: curve 9360
My Carrier: talkmobile

Blackberry curve 9320 not starting

OK here goes blackberry 9320 will not start up if I take out the battery then put it back in the red light comes on solid for about 5 second then goes off I then hold down the start key and the screen begins to start the word blackberry appears with the start bar under it for 1 second then nothing.

I have tried reinstalling software via kb29847 but nothing changes.

Using a new charged battery nothing changes.

Any ideas or as anybody come across this

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry curve 9320 not starting

Can your try starting up in Safe Mode?

 

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Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877

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New Contributor
Posts: 7
Registered: ‎03-02-2013
My Device: curve 9360
My Carrier: talkmobile

Re: Blackberry curve 9320 not starting

no it wont do that gets to logo and bar light up then off again

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry curve 9320 not starting

Have you tried using the Loader.exe file to connect to the device?

 

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎03-02-2013
My Device: curve 9360
My Carrier: talkmobile

Re: Blackberry curve 9320 not starting

Hi yes I used the loader to reinstall the operating system and it did say all was completed OK but still no change