11-04-2012 05:36 AM
I have my blackberry since november 3rd (so, one day) and i already have a problem. When I put the mouse somewhere, it just go up, to another thing. For example, when i'm in the apps menu, it go up by itself on the date and time quarter of the screen. Is it normal ? And if not, what am i supposed to do to fix that ? Because it also does it when i'm writing on facebook, or even when i enter my password to unlock.
Solved! Go to Solution.
11-07-2012 12:13 PM
Welcome to the BlackBerry Support Community.
The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
We hope this helps.
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Click "Accept as a Solution" for posts that have solved your issue(s)!
02-07-2013 04:51 AM
07-24-2013 04:05 AM
can someone please help me.. the scroller on my phone will not work at all! i take very good care in my phone so i dont see what the problem is please give me a solution to this