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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎06-14-2013
My Device: blackberry curve 9360
My Carrier: t-mobile

Blackberry curve 9360 issues with wifi

My blackberry curve 9360 does not have any connection with wifi. I can not even turn on when I try manually do this. My blackberry says that switching on wifi is not possible. It is really annoying because now I use a lot of my internet data.

i've updated my blackberry and i started it again. 


what can I do?



Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Blackberry curve 9360 issues with wifi

Hi Louella,


Welcome to the BlackBerry Support Community.
What is the full error message you receive when you try to turn on Wi-Fi?
Are you using a BlackBerry Enterprise Server?
Do you have an IT Policy on your BlackBerry smartphone? Here is how to check. http://helpblog.blackberry.com/2011/11/blackberry-it-policy/


I look forward to your response.



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