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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎07-04-2012
My Device: Blackberry Curve 9360
My Carrier: Orange

Blackberry curve 9360

hello, my blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and i cannot do anything with it... ive tried taking the battery and simcard out and nothing happens. The radio is off and nothing  is coming through.. please can you help?
thanks, Zelia 

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: Blackberry curve 9360


ZeliaBradley wrote:

hello, my blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and i cannot do anything with it... ive tried taking the battery and simcard out and nothing happens. The radio is off and nothing  is coming through.. please can you help?
thanks, Zelia 


Hi ZeliaBradley,

 

Use App Loader. Read this article.

How to force the detection of the BlackBerry smartphone using Application Loader

 

 

Good luck!



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