Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎01-08-2009
My Device: Not Specified

Blackberry desk top and missing file (apploaderwebsl-upgrade.msi.)

I am recently having an issue with my Blackberry Desktop and 8820 Blackberry phone from AT & T.

 

It worked just fine for 6 months then the other day I went to sink my phone and I received the following message.

 

Cannot fined file apploaderwebsl-upgrade.msi.  There is no such file on my computer.

 

I have tried everything to find this file as well as completely removing the program and all registry references and nothing solves the problem. 

 

I have also completely searched the web for this file and no luck. 

 

 I need help

 
New Member
Posts: 1
Registered: ‎01-12-2009
My Device: Not Specified

Re: Blackberry desk top and missing file (apploaderwebsl-upgrade.msi.)

I have the same problem  How can it be resolved?

 

 

Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Blackberry desk top and missing file (apploaderwebsl-upgrade.msi.)

Try upgrading the Software device, read this link

 http://na.blackberry.com/eng/support/devices/

Choose the online option, is easy.

If you need something more, ask. 

--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
New Contributor
Posts: 2
Registered: ‎01-08-2009
My Device: Not Specified

Re: Blackberry desk top and missing file (apploaderwebsl-upgrade.msi.)

I fix this problem by downloading a program call Windows Installer clean up.  Once you install the program all you need to do is run the program and you will see the BB desktop install.  Just delete the BB installation and the message will go away.

 

During one of your installs it did not completely finish the install and left some files behind.

 

 

Hope this helps

New Member
Posts: 1
Registered: ‎01-12-2010
My Device: 8330
My Carrier: verizon

Re: Blackberry desk top and missing file (apploaderwebsl-upgrade.msi.)

Thank you very much. That app worked perfectly. My wife and I have spent hours trying to find and make go away! Thanks again...