08-17-2012 04:06 AM
I am fed up with the desktop manager. I have followed all the advice on here and sucessfully uninstalled used the CCleaner and then reinstalled the software including several reboots and it still won't work.
I open the desktop manager and I get a box with a white screen and it says it is not responding.
Is there anything else I can try?
09-13-2012 09:53 AM
Welcome to the Support Community!
Please try going through step 1, step 2, and step 4 in the following KB article to resolve the issue you are having with the BlackBerry® Desktop Software not responding. ""Error 1720" occurs during the installation of BlackBerry Desktop Manager" http://bbry.lv/QX9y7h
Hope this helps.
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