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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-17-2012
My Device: Curve 9360
My Carrier: Vodafone

Blackberry desktop manager not responding



I am fed up with the desktop manager. I have followed all the advice on here and sucessfully uninstalled used the CCleaner and then reinstalled the software including several reboots and it still won't work.

I open the desktop manager and I get a box with a white screen and it says it is not responding.


Is there anything else I can try?



Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Blackberry desktop manager not responding

Hi LollyAngel27,


Welcome to the Support Community!

Please try going through step 1, step 2, and step 4 in the following KB article to resolve the issue you are having with the BlackBerry® Desktop Software not responding. ""Error 1720" occurs during the installation of BlackBerry Desktop Manager" http://bbry.lv/QX9y7h


Hope this helps.



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