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New Contributor
Posts: 2
Registered: ‎03-03-2012
My Device: Torch 9800 model:RDG71UW
My Carrier: MTN

Blackberry desktop not working after installation

 

I keep getting an error message"Balckberry destop has stopped working" from my desktop after installation of the blackberry destop software.Windows has not been able to give solution as regards this error.

OS: windows vista business.

Software:Blackberry desktop.

Download site: worldwide.blackberry.com

Country: Nigeria.

 

Kindly assist in resolving this issue, so that i can be able to make use of the desktop features ASAP.

Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry desktop not working after installation

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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