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Posts: 4
Registered: ‎09-24-2012
My Device: Blackberry Bold 9780

Blackberry desktop software 7.1 not working

Hi, I am facing problems with desktop software 7.1. It is crashing again and again despite repeated installations> Following are the details:

Description

Stopped working

Problem signature

Problem Event Name: APPCRASH

Application Name: Rim.Desktop.exe

Application Version: 7.1.0.32

Application Timestamp: 4ffd97ce

Fault Module Name: msctfui.dll

Fault Module Version: 6.0.6002.18005

Fault Module Timestamp: 49e03798

Exception Code: c0000005

Exception Offset: 0000ab85

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Files that help describe the problem

Version.txt

memory.hdmp

minidump.mdmp

 

Please HELP!