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02-17-2012 12:35 AM
I tried to synchronise my BB 9300 to my windows PC and configured the organiser. After the sync all was complete the BB desktop software 7.0 just froze saying "Preparing sync preview". why does this happen? are there an remedies, I would like to restore the older version of the BB desktop software version 6.0 Bundle 2342 can I get this from somewhere.
Im deeply depressed with the new build that RIM has introduced, it is pathetic, I would like to have my old BB desktop software version 6.0 Bundle 2342back. Someone please help me in getting that back
02-17-2012 01:30 AM
02-17-2012 01:47 AM
You can get the Blackberry version of DM v.6.x here:
You may need to do a clean install:
BB instructions for that are here:
Hope this helps.
I have 40+ years IT experience, and wasted several days on this .
Beautiful device (both technically and aesthetically); lousy software and support from what I can gather ...
People over on the Business Support forum are having similar problems ...
02-17-2012 02:44 AM
Hi thank you for the links.
I checked the links, it looks like software is specifically meant for AT&T network. will it work for phones on other networks too? Kindly clarify.
02-17-2012 03:23 AM
When I go to my carrier's site and attempt to download DM v.7.x, it redirects me automatically for that download to the RIM (BB) web site ...
You may well find that the s/w is generic, not carrier specific.
HOWEVER, ONLY BB can give a definitive answer on that ...
Meanwhile, your phone is not working.
WHERE the heck are all the BB support gurus & schmoozers??