09-16-2012 02:44 PM
Hello there! I'm having a hard time with my Bleckberry Curve. A copule days ago I got an English sim card from T-Mobile and Unlimited BB internet option. Before I had an Italian sim card (internet worked) and for some reason everything that is dealing with internet stopped working, except for wi fi. I can call, I can text but I can't use the Internet. I went to two different T-Mobile stores but they could not help me because everythin is fine with the options I choose (i got all the routine texts from T-Mobile) and it seems it's a phone problem. Also, it says "Registration message quequed. It will be sent once data coverage is available" when i select Options>Advanced Options>Host Routing Table> Register Now. Another strange thing is that when I push Browser>Options>Browser Configuration>T-Mobile Internet, it appears "Blackberry (and a little locker image next to it)" next to the voice Browser Identification, while when I select Hotspot Browser all the normal icons and Options appear. I really don't know what to do to make it work! I even called my old sim operator in Italy but they could not help me! This is my last choice since I could not find a Blackberry specific store here in Norwich! PLEASE HELP ME!! I tried to give all the info I can remember, but ask if you need to know more!
11-17-2012 12:27 PM
Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already have this sorted, but just in case!
Please review this KB:
There are several possibilities...including that perhaps you have not MEP unlocked your BB so as to use it on any compatible carrier...please refer to this for further helpful information: