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New Member
Posts: 4
Registered: ‎04-15-2013
My Device: Curve 9300
My Carrier: T-Mobile

Blackberry doesn't have logo next to signal, can't connect to internet (Picture Attached)

Hi, I have a blackberry 9300 (Blackberry 3G) and it's about a year old, i got this phone so me and my dad could talk because my parents split up and i didn't have a good way of speaking to him. A few weeks ago he had this problem when it wouldn't connect to the internet (didn't display logo by the signal bar) i told him to do what i knew (i.e take the battery out and put back in) but it didn't change anything.... He went into EE (t-mobile and orange in the UK) and they didn't have a clue. I then got the same issue last night when i was talking to freinds on BBM, i can now only connect to the internet via WIFI which isn't good.

If anybody could help it would be very kind, thank you Smiley Happy

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Picture here: http://img707.imageshack.us/img707/6306/screen20130415154015.jpg?login_error=2

Contributor
Posts: 35
Registered: ‎03-19-2011
My Device: 9550
My Carrier: Smart

Re: Blackberry doesn't have logo next to signal, can't connect to internet (Picture Attached)

ALAS that's mean either you don't have blackberry package activated or your carrier experiencing blackberry problem.
New Member
Posts: 4
Registered: ‎04-15-2013
My Device: Curve 9300
My Carrier: T-Mobile

Re: Blackberry doesn't have logo next to signal, can't connect to internet (Picture Attached)

I have a blackberry package and my other friends are on t-mobile aswell yet they have no problem

New Member
Posts: 4
Registered: ‎04-15-2013
My Device: Curve 9300
My Carrier: T-Mobile

Re: Blackberry doesn't have logo next to signal, can't connect to internet (Picture Attached)

Thanks for support though. Got it solved... Took battery AND sim card out for 5 mins and then put it back in, solved it.. strange
Contributor
Posts: 35
Registered: ‎03-19-2011
My Device: 9550
My Carrier: Smart

Re: Blackberry doesn't have logo next to signal, can't connect to internet (Picture Attached)

Glad to hear that ... Smiley Happy