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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-23-2013
My Device: Curve 9300
My Carrier: Vodacom

Blackberry enterprise server - not connected

Good day Bb


it shows that im not connected to Blackberry enterprise server and it shows that my number is unknown, I'm also unable to make calls I can only receive calls. I want to know how can I fix this problem?



Keegan Alexander

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry enterprise server - not connected

Hi keeganx14


Welcome to BlackBerry Support Forums



If you are associated with BES then contact your BES administrators , they can look at your issue , Also go though this Knowledge Base :


 KB01889 : "My Number - Unknown" appears instead of the user's number on the BlackBerry smartphone.


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