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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎09-08-2011
My Device: Blackberry Curve 8530
My Carrier: Sprint

Blackberry having trouble playing youtube videos

I own a blackberry curve 8530 and its having trouble playing youtube videos. It plays youtube videos up to 59 seconds and then it stops. It gives me the same error message saying:
"An error has occured attempting to play the media".
I have tried turning on and off my phone, pressing alt+enter+del, and doing the battery pull. None of those methods have worked.
Has anyone had this problem, and if so, how did you fix it? Ive pretty much have tried everything i could think of and none of the forums seems to have a solution.
Is the phone the problem or is youtube?
If you know of the solution, your help will be greatly appreciated.

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry having trouble playing youtube videos

Hello hashbrown602,


The following post by Cory from the Inside BlackBerry Help Blog outlines a few steps you can try to successfully play videos from YouTube.




If you still have issues after going through each of the steps, you may want to contact your wireless service provider to check your data plan settings.







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Posts: 10
Registered: ‎02-13-2013
My Device: blackberry 9800
My Carrier: digicel

Re: Blackberry having trouble playing youtube videos

Am having a problem, whenever I try to play youtube videos, it says "an error as occured when trying to play media". Asking for aSsistance please