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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎09-20-2013
My Device: Blackberry Curve
My Carrier: Meteor

Blackberry id not working with new sim card

Please help, 

Im changing from one network to another & when i put in my new sim the phone & enter my blackberry id & password the message 'The username & password provided do not correspond to a valid Blackberry id'


So i reset my password, that is fine, i can log on to my blackberry id online - its using the same email & password as i do on the phone & it still wont accept the details. 


I need help urgently please, I don't know where to go from here. 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry id not working with new sim card

Hi katro


Welcome to BlackBerry Support Forums


Can you try this Knowledge Base suggestion with this issue :


KB29118 : Unable to access BlackBerry ID when using an email only service plan on a BlackBerry 7 smartphone.




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