Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Visitor
Posts: 1
Registered: ‎09-20-2013
My Device: Blackberry Curve
My Carrier: Meteor

Blackberry id not working with new sim card

Please help, 

Im changing from one network to another & when i put in my new sim the phone & enter my blackberry id & password the message 'The username & password provided do not correspond to a valid Blackberry id'

 

So i reset my password, that is fine, i can log on to my blackberry id online - its using the same email & password as i do on the phone & it still wont accept the details. 

 

I need help urgently please, I don't know where to go from here. 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry id not working with new sim card

Hi katro

 

Welcome to BlackBerry Support Forums

 

Can you try this Knowledge Base suggestion with this issue :

 

KB29118 : Unable to access BlackBerry ID when using an email only service plan on a BlackBerry 7 smartphone.

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.