10-19-2012 07:03 AM
when i pulled out my battery for my phone to to restart and my phone loads in ,when it comes on its not scanning and the security is not checking to see anything ..
Need some help ...
10-25-2012 07:17 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo