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New Contributor
Posts: 4
Registered: ‎10-23-2008
My Device: Not Specified

Blackberry keeps turning off, don't know why

okay, so here's my issue I put my Blackberry in Standby by holding the mute key down and when I go to take it out of Standby mode it won't turn back on.  I've pressed the keys and even the power button lightly to turn it back on.  I just don't understand why it turns itself off when I put it in standby and the only way to get it to come back on is by pulling the battery out and putting it back in so I'm sure it's not low battery because it does this even after I re-charge it sometimes.  This part I don't understand at all, because it kept doing this when I put it in standby I don't put it in standby anymore.  It still just turns itself off even with a full battery so again I pop the battery out and pop it back in and it turns on after the whole turn on screen with a  not even close to dead battery.  Any ideas what's up?
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Blackberry keeps turning off, don't know why

how do you try and put it out of standby mode ?
usually it is done by pushing the mute key.



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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Blackberry keeps turning off, don't know why

Also be sure you don't have auto on/off turned on.

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New Contributor
Posts: 4
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry keeps turning off, don't know why

It's disabled.
New Contributor
Posts: 4
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry keeps turning off, don't know why

Yes I hold the mute key to put it in standby
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Blackberry keeps turning off, don't know why


mel_tel wrote:
Yes I hold the mute key to put it in standby


and what do you do to put it out of standby ?
the correct way is also holding that key.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 4
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry keeps turning off, don't know why

to turn it back on I push the mute key only one click turns it back on.