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New Contributor
Posts: 2
Registered: ‎11-20-2008
My Device: Not Specified

Blackberry messenger for Blakcberry Bold

Hi,

 

I had a problem with the Blackberry messenger so I decided to uninstall it. Now I can't find a way to reinstall the program. Please help me with it.

Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Blackberry messenger for Blakcberry Bold

If you do a backup using the Desktop Manager then the BB Messenger list should be saved. To restore it, you would open the Desktop Manager and go to Backup/Restore. Click the Advanced button. Go to File, Open, and then open your backup file. On the left, highlight the BlackBerry Messenger option and then you can restore it. 
 
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Posts: 96,076
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry messenger for Blakcberry Bold

You will likely need to open Desktop Manager > Application Loader and reinstall by making sure the BlackBerry Messenger option is checked in the advanced loading options.

 

 



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New Contributor
Posts: 2
Registered: ‎11-20-2008
My Device: Not Specified

Re: Blackberry messenger for Blakcberry Bold

Hi, thank you for your suggestion. I just tryied but it didn't work. The Blackberry Messenger option appeared in gray letters so I can not restore it. Please let me know if I can try something else.

 

 

Guru II
Posts: 22,045
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Blackberry messenger for Blakcberry Bold

You also need the OS that's installed on your Berry installed on your PC so that DM can reinstall BBMessenger, which is included in the OS.

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Highlighted
Posts: 96,076
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry messenger for Blakcberry Bold

Yes, you definately need the OS loaded to your PC.

 

http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code