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New Contributor
Posts: 4
Registered: ‎09-29-2010
My Device: Not Specified

Blackberry messenger notification

I have blackberry torch. when I receive a bbm it shows a blue icon in the yellow notification area at the top of home screen.

When I click this notification icon it tells me "you currently have no new notification although I have one and I can find it when I click the the blackberry messenger icon in the menu screen.

Can any one help me with this issue?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Blackberry messenger notification


Hi wewe702,

Welcome to BlackBerry support community forums. As a new comer to the community you would be better of checking some quick answers to basic BlackBerry® questions. Like,

BlackBerry 101 will help you to get simple instructions for setting up your new device and learn specific features and functions about your BlackBerry smartphone.

Tips and Tricks will help you to get some shortcuts unique to your smartphone. Become a pro with your BlackBerry smartphone.

If you're looking for a specific query please use the search feature of the community before posting. If your desired query in not found in the forum then post your query in appropriate board mentioning your device OS version(Options -> About).


Try the below to resolve the issue -

When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which minor issues with the BlackBerry device.


Have fun and enjoy your stay!



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New Contributor
Posts: 4
Registered: ‎09-29-2010
My Device: Not Specified

Re: Blackberry messenger notification

I tried what you told me and the problem still exists

Posts: 1
Registered: ‎09-29-2010
My Device: blackberry bold 9700
My Carrier: O2

Re: Blackberry messenger notification

Hi, i know this is a late reply for you, but i sorted that exact problem on my blackberry.


its simply make sure that you follow this:


go onto your bbm>options>and look under the micellaneous


and then make sure that the "show chats in message application" is checked. The notifier bar from what i tried is based on the message thread. The notifier bar is based on the message option. Any new messages will appear in the message folder as well as the notifier bar.


Hope this solves your problem.

Dennis Thi