10-09-2012 07:08 PM
hi i have this blackberry 9630 tour im charging it and then when i saw it its not charging anymore and then i restart it and its loading and its stay there i cannot use it anymore its stay loading i try not to put the Battery for one whole day and when i put it back it still loading and when you wait for it the blackbery will restart and loading again please help me
Solved! Go to Solution.
10-11-2012 11:38 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I suggest following the steps in this KB article to bring the BlackBerry® Tour™ smartphone back to life: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!