09-15-2013 05:22 PM
Hi, I recently purchased an unlocked Blackberry Storm 9530 on Amazon to use it on my carrier in Angola's Unitel network. I have purchased a BB plan with my carrier but the phone won't register on the network for BIS. Ive done a security wipe on the device, rebooted the device but nothing happens. Can someone please help me with this?
Solved! Go to Solution.
09-15-2013 05:35 PM
Hi and Welcome to the Community!
Any BB can be used on any carrier that runs the same radio frequencies that the BB is capable of (and I've no idea if your's are such). But, to bring a BB onto a carrier network that they did not sell to you, there are several hurdles to cross:
1) The carrier must say "yes" to the fact...they own their network and have every right to say what devices will be allowed to connect to it. If they say "no", then that's the end of it.
2) You must be sure that your BB is properly unlocked from it's originally manufactured-for carrier...see this helpful thread for details:
3) You must get all of your voice level services functioning on the carrier, before you even try anything about data
4) You must subscribe, from the carrier, to an adequate data plan to enable the BB-proprietary services you desire
5a) If the carrier directly supports your specific model BB, then you can proceed with registering the BB onto their network, generating the proper Service Book delivery to your BB, and proceeding to function.
5b) But, if the carrier does not directly support your specific model number of BB, then the challenges are much greater as most carrier systems will not deliver, to the BB, the necessary service books to enable the BB-proprietary data services, even if you do subscribe to them.
So, depending on all of that, your BB may or may not ever fully function on that carrier network. It can be quite tricky to accomplish, especially if 5b applies. So take a look at all of that and decide how you wish to proceed. Most folks wind up just buying a new BB if 5b applies.
Good luck and let us know!
09-15-2013 05:48 PM
I've contacted my carrier and they've accepted to enable the device however, when I tried to create an account a pop up message saying: Unable to create account your Blackberry Internet Service is suspended or deactivated.
09-15-2013 06:07 PM
09-15-2013 06:13 PM - edited 09-15-2013 06:16 PM
I wonder why would anyone sell a phone on these conditions!!!! Now I'm gonna have to file a claim on Amazon customer service. Thanks guys for clearing that up for me.
09-15-2013 06:17 PM