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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-19-2012
My Device: Company Devices
My Carrier: Telstra

Blackberry not updating emails



I have a issues where when the user reads an email on her PC via outlook it does not update on the blackberry


I have done the following


I have wiped and reconfigured the phone tested and failed


I have recreated the Host Routing Table, deleted the users account from the BES server and wiped the users handheld - this fix had worked for a few days and then it started not to work again


Not to sure what other steps I can try