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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry password reset

Something else to try:

You could remove and reinstall app world and try again:

Remove applications:

http://helpblog.blackberry.com/2011/02/add-and-remove-blackberry-apps/

 

Install app world:

http://us.blackberry.com/apps/app-world/download.html

 

I know this is a lot of info at once.  Just trying to think of possible solutions without having to wipe the whole phone! (one of the articles I linked above mentions that - last resort)

 

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New Contributor
Posts: 6
Registered: ‎01-02-2013
My Device: bold 9900
My Carrier: tmobile

Re: Blackberry password reset

i don't access app world often but i first noticed when i tried to download a new app and i was outside of my network area..so this may be the ticket.  i just took my sim card out and battery to reset the phone first..i'll try each step to see if any of them work...thanks so much for all of the options