05-11-2013 03:10 AM
I have forgton my blackberry password for my account, I want to reset password, but it is asking email add and security question, I have forton answer of security question also. I have access of my email account. is ther anyway to reset my password ?
05-11-2013 08:46 AM
Welcome to BlackBerry Support Forums
Yes , If you have access to the username or the email that you have used for your BlackBerry ID , then refer to this Knowledge Base to reset your BlackBerry ID password :
KB26361 :How to change or reset a BlackBerry ID password.
05-13-2013 10:17 AM
I have tried below option, still same, it is asking answer for recover question , I am unable to proceed. is ther anyway blackberry support send pwd reset link on email ?
05-13-2013 02:48 PM
When we attempt the above KB to reset our password , the recovering question will be asked if you have never confirmed you BlackBerry ID ever KB34137. for the first time when you created your BlackBerry ID ?
If all fails then within that KB every options are available , you can try .