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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎01-19-2013
My Device: curve 9360
My Carrier: o2

Blackberry problem

hi my blackberry 9360 battery went off this morning then when i tried to charge it a red light comes then i tried to on it but wont work. I tried the battery pull aswell. help me please?

thanksSmiley Happy

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Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry problem

Have you recently downloaded any new apps or themes? You might use Safe Mode on the device to boot your device and delete the offending application.

Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877



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