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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎07-10-2011
My Device: Blackberry Style 9670
My Carrier: Sprint

Blackberry problem

I'm having a problem with my style currently where the phone can receive text messages and BBM messages but the receiver can't get any sound going on.  The only fix is a battery pull so far.  Anyone having these issues and how to fix it?!

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Blackberry problem

Hello Billaboys,

 

Just to clarify is your device not alerting you when you receive a new message? If yes, have you customized you sound profile? And what profile do you currently have the device set to?

 

Thanks

-HB

 

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