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Reply
New Member
Posts: 1
Registered: ‎01-24-2013
My Device: Curve 8520
My Carrier: Vodafone

Blackberry protect ID

Hi everyone

 

I lost my blackberry curve 8520 yesterday

and now I accidently connected my blackberry ID to another blackberry (a spare phone), but can I undo this? because now I can not look in the blackberry protect anymore and I will never find my phone back :'(

Please, can someone help me?

 

Thanks,

greetings 

Highlighted
Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Blackberry protect ID

Hi and Welcome to the Community!

 

Sadly, you have done something that I believe to not be reversible. You have associated your BB ID to a new BB, which has removed the former BB from association to your BB ID. You can undo half of this...a device WIPE will remove the association between this spare BB and your BB ID. But, you need to have the old BB in order to re-associate it to the BB ID. Refer to this thread for further guidance:

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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