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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎01-29-2012
My Device: Bold 9900
My Carrier: Vodafone

Blackberry protect backups

Hi, is it possible to select what backups to restore from? What i mean is a few months ago i backed up my phone daily for a few weeks and in that time i know i saved a couple of new numbers. Now, when i try to restore from backup, the numbers i know i've previously backed up aren't there. In the restore from backup on my phone, its only listing about 6 dates to backup from. How can i find the missing dates with the numbers i want? Hope this makes sense and thanks in advance.

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Blackberry protect backups

Hi GaryBhoy36,


Any backup files that are not listed in your BlackBerry® Protect™ app account are not available retrieve. This KB article provides more information. "How to use BlackBerry Protect to back up data on a BlackBerry smartphone" http://bbry.lv/OGjIwu





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