Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-01-2012
My Device: Curve 9380
My Carrier: Orange

Blackberry services not working on phone since last night

Have phoned Orange who tell me the problem is with Blackberry but they dont know what or who is affected. I have no sevices on my phone which i need for business since last night. What is going on???

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry services not working on phone since last night

[ Edited ]

Can you make and receive phone calls?  Are you able to access the internet from the phone?  Can you text / bbm? What services are you missing?  Try a battery pull if you haven't done so.


This may help too

How to send service books using the email setup application on the BlackBerry smartphone



You can also send the service books using the bis site:


Log in. If you have any issues creating an account or logging in, a quick call to your carrier will usually get it straightened out.
Once logged in, under Settings, click the link for Service Books, then select Send Service Books. You will shortly get confirmation emails in all email accounts associated with your Blackberry.


How to register a BlackBerry smartphone with the wireless network


Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!