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BlackBerry® OS Smartphones

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Posts: 29
Registered: ‎10-20-2009
My Device: Not Specified

Blackberry smartphone with two desktop contacts - cannot backup the other desktop contacts

Hi,

 

I am using Blackberry Bold 9900, with plarform version 5.0.0.496 connected with the corporate account BES.

 

In my  device contacts when I select All Contact List  it shows two Desktop contacts.

One Desktop contact contains 55 entries and it is wireless synchronized the second Desktop contact contains 709 entries but it is not synchronized with the wireless.

 

I am trying to backup the second desktop contact list which contains 709 contacts but the Desktop Manager would not detect the second Desktop contact list.

I tried to perform a full backup using the desktop manager, but it was able to detect only the first desktop contacts which contains 55 contacts.

 

Is there any solution to solve this mystery?

   

Thank you,