12-23-2011 06:54 AM
I'm blackberry user in Thailand. I have a problem to connect to RIM service.
My device storm 9550 Verizon unlock. I have check my local provider (DTAC-Thailand) and they say service is normal.
I can use BBM and every app when I connect on wifi.
I have tried to run diagnosis test and the result show as below,
Diagnostic Started: Dec 23, 2011 6:09 PM
Diagnostic Completed: Dec 23, 2011 6:09 PM
Device Type: BlackBerry 9550
Application Version: v22.214.171.1242
Platform Version: 126.96.36.1997
Service Books: CICAL,CMIME,CICAL,CMIME,CICAL,CMIME,KEYNEGO,APPWOR
Free File Space: 120954440 bytes
Radio Data Activation: Yes
Signal Level: -57 dBm
Radio Access: EDGE
IP Address: 188.8.131.52
ICMP Ping Echo: Yes
BlackBerry Registration: No
Connected to BlackBerry: Abort
BlackBerry PIN-PIN: Abort
Server Name: BISE03C02S01
Email Address: email@example.com
Connected to firstname.lastname@example.org : Abort
Server Name: BISE03C02S05
Email Address: email@example.com
Connected to firstname.lastname@example.org : Abort
could anyone advise me about this problem, please.
thanks in advance