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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-23-2011
My Device: Storm 9550
My Carrier: Dtac

Blackberry storm 9550 not register to RIM


I'm blackberry user in Thailand. I have a problem to connect to RIM service.

My device storm 9550 Verizon unlock. I have check my local provider (DTAC-Thailand) and they say service is normal.


I can use BBM and every app when I connect on wifi.


I have tried to run diagnosis test and the result show as below,


Diagnostic Started: Dec 23, 2011 6:09 PM
Diagnostic Completed: Dec 23, 2011 6:09 PM
PIN: 3103726a
MSISDN: 0896348198
Device Type: BlackBerry 9550
Application Version: v5.0.0.1082
Platform Version:
Service Books: CICAL,CMIME,CICAL,CMIME,CICAL,CMIME,KEYNEGO,APPWORLD,LbsConfig,BBIM,BBIM,BBIMConfig,BBIMConfig,BBIMConfig,OTASL,KEYNEGO,RIM_IM,PROVISIONING,BISClientConfig,BBIM,BBIM,KEYNEGO,BBID,WPTCP,BrowserConfig,IPPP,BrowserConfig,BrowserConfig,BrowserConfig,BrowserConfig,IPPP,WPTCP,WPTCP,BrowserConfig,WAPPushConfig,BrowserConfig,BrowserConfig,BrowserConfig,MMS,BrowserConfig
Free File Space: 120954440 bytes
Radio Data Activation: Yes
   Signal Level: -57 dBm
   Radio Access: EDGE
   Network: TH-DTAC
   IP Address:
ICMP Ping Echo: Yes
BlackBerry Registration: No
Connected to BlackBerry: Abort
BlackBerry PIN-PIN: Abort
Server Name: BISE03C02S01
Email Address: tungkung8@gmail.com
Connected to tungkung8@gmail.com : Abort
Server Name: BISE03C02S05
Email Address: tungkung_23@hotmail.com
Connected to tungkung_23@hotmail.com : Abort


could anyone advise me about this problem, please.


thanks in advance