Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎02-20-2013
My Device: style 9670
My Carrier: boost mobile

Blackberry style 9670 WIFI RADIO NOT WORKING

Hello everyone.

 

I am new to this forum. Ive come here for help.

 

I have a blackberry style 9670 for 2 years now, last year I traveled to Panama and used my phone with wifi, but then one day, my wifi was off, and when i tried to turn on the wifi radio, it would turn off by itself. From that day on, i haven't been able to use wifi on my phone because i can't turn on the wifi radio. Please help me!!

 

 

Note: I took it to a blackberry tech support store in Panama but they told me my phone doesnt even exists in panama so they couldnt help me.

 

Pleasee help me!

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Blackberry style 9670 WIFI RADIO NOT WORKING

Hi annied26 and welcome to the BlackBerry Support Community Forums!

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!