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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎11-03-2012
My Device: Torch 9800
My Carrier: Att

Blackberry torch 9800- battery died, phone will not charge

Battery died - went to AT&T store to get new battery, but not a battery problem. Phone will not accept a charge. The red light lights up for 5 seconds and goes out. The torch will not function without battery in.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry torch 9800- battery died, phone will not charge

Hey Daschi,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest contacting your network service provider for repair options since it sounds like the USB charger might be damaged.


Let me know if you have any more questions.





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