03-01-2011 10:01 AM
I just bought Blackberry torch 9800 in Beijing with China Mobile SIM card.
And I start to use in China, but almost of all apps doesn't work. (Gmail, Google Map, blablabla)
I already called 100086 for GPRS, but still not works well.
Actually this one is tmobile's one. Indivisually imported, I think.
Cause this model is still not released in China.
Anyway, is there any solutions or some advice?
Or anyone got same situation?
03-07-2011 01:37 PM
Hello Satoooshi and welcome to the BlackBerry Support Community Forums.
When you are using an unlocked device on a carrier's network who doesn't currently have this device, you might not have full device functionality.
That being said, is the device unlocked? Are you able to make/receive calls? Do you have an active BlackBerry data plan? Are you able to send a PIN message to another BlackBerry device?
03-13-2011 07:21 AM
Actually I didn't change any setting of this phone.
But this device seems to be T-Mobile's and I use this with CHINA MOBILE,
so maybe this has been unlocked I think.
Coz if it's locked, I can't use this with CHINA MOBILE, right?
When I buy this, I didn't know it...
You think I can have full device functionality with this phone, by fixing some?
Fortunately I can make phone call and receive it.
But any other service, I can't use.
And also google stuffs, like gmail, google map, google talk,,,blablabla,
can't connect well with internet.
I'm not sure CHINA MOBILE offer us the Blackberry data plan, maybe not.
Thanks for reply.
03-14-2011 11:28 AM
Since you are able to use voice, it seems the device is unlocked.
Send me a private message with your PIN (under Options>Status) and i will investigate further for you.
03-21-2011 09:36 PM
can you help me too?
I am living in Mexico with my unlocked Verizon wireless phone. I bought the Telcel blackberry service and it does not totally work for me. Well, I got it working and then changed something, silly me. But even when the facebook, BB messenger, and all those other apps were working, I could not use the internet browser. I do not know if I need to configure some APN or some other configuration in the phone. Could you help?
05-04-2011 10:24 AM
05-06-2011 05:22 AM
Hi, I was using a curve with China mobile and Google app worked well for me.. now i have bought a Torch and nothing is working. including linked in, gmail, google map.. please help! Moreover, I would also want to get my Blackberry App world to work. It is so hard to downlaod Blackberry app now. please kindly help! June
05-11-2011 01:55 PM - edited 05-11-2011 02:17 PM
05-15-2011 10:46 PM
I finally got something to work this weekend..for my Torch, by changing the APN setting in Options>Device>Advanced System Settings>TCP IP - I checked the "APN Settings Enabled" and put "cmnet" for APN and saved. China mobile said this is the setting to have third party app to work. After that, Blackberry App world started working for me. I can download and use most of the app I want! For Google Map, it could locate where I am.. but I still cannot sign in. China mobile asked me to go to blackberry service station to have it looked at. Will share if I find anything. by the way, I subscribed to the 199 RMB (the cheapest one with BES) blackberry plan.. I was told this plan has more blackberry function (like a BES) than the cheaper plan.. I have a 10086.mobi email. My hotmail is forward there and I can reply directly.