08-19-2008 11:32 AM
Has anyone encountered this before? If so, please help me. My desktop manager software has worked great for nearly a year. Then all of a sudden a couple of days ago, when I started it up, I got a Windows Installer dialog box with the following message: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'Blackberry 8700.msi' in the box below." In the pull down box labeled "Use source:" there was C:\DOCUME~1\JINRIG~1\LOCALS~1\Tem\_is14\.
If I click on OK to try again, it gives the following message: "The path C:\DOCUME~1\JINRIG~1\LOCALS~1\Tem\_is14\BlackBerry
I uninstalled the program, reinstalled it, and had the same problems. The installer dialog box will not go away, even if I press cancel. It just keeps trying to install as if it has never been installed before.
09-08-2008 10:45 AM