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New Contributor
Posts: 3
Registered: ‎12-09-2010
My Device: Not Specified

Blackberry wont let me install third party apps

I was connected to wifi and i opened bb app world

i decided to download any free app to see if it works

when i clicked download i got the following error message:
"your system administrator has prevented installation of third party applications on this device . contact your system administrator for details"

it also wont let me install apps from the computer

Super Contributor
Posts: 366
Registered: ‎07-28-2009
My Device: Bold 9700
My Carrier: Rogers

Re: Blackberry wont let me install third party apps

Hello and welcome! 

 

Is your BB a company phone? 

 

If so, your company may have put a block on downloading and installing apps to the phone. If that is the case, you may want to talk to your IT department, as they are the ones who take care of that. 

 

Cheers! 

New Contributor
Posts: 3
Registered: ‎12-09-2010
My Device: Not Specified

Re: Blackberry wont let me install third party apps

It is not a company phone, i was wandering if a master reset would work Smiley Frustrated

Highlighted
New Contributor
Posts: 3
Registered: ‎12-09-2010
My Device: Not Specified

Re: Blackberry wont let me install third party apps

okay i tried alt + shift + delete but didnt work

i went to options > applications > third party > edit default permissions

made all the options to accept

restarted my device

still didnt work same error message

and when i try to download something it says

"the IT policy does not allow downloading third-party applications"

New Member
Posts: 2
Registered: ‎10-06-2012
My Device: Blackberry Curve 8520
My Carrier: Orange

Re: Blackberry wont let me install third party apps

did you ever find a solution to this? I'm having this problem right now!

New Member
Posts: 1
Registered: ‎03-21-2014
My Device: 9300
My Carrier: collins

Re: Blackberry wont let me install third party apps

Please help me am having problem to install third party application on my device it is saying your system administration can't allow third party application what could be the problem
New Contributor
Posts: 3
Registered: ‎09-02-2015
My Device: torch 9800
My Carrier: etisalat

Re: Blackberry wont let me install third party apps

Am having the same problem too,
Hall of Famer III
Posts: 57,536
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry wont let me install third party apps

Hello,

 

The most typical reason is that the device is either associated with BES now, or once was and the device was never properly cleansed of a restrictive IT Policy, and the BES admin restricted 3rd party app installs.

 

So, if you are on BES, then talk to your BES admin as they are in control.


 

If you are not on BES, then check for an IT Policy:

If there is one, then it is the likely cause of your situation, and would need to be removed. To prepare, see the Backup link in my Auto-Sig on this post. Then, refer:

Afterwards, do NOT do a full restore from your backup...instead, only restore what is required (e.g., Contacts, Calendar, etc.) but specifically AVOID any databases that have to do with Enterprise, IT Policy, or anything similar. If you restore those, the troublesome IT Policy will be dutifully restored to your device and you will be right back where you started.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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