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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-22-2013
My Device: Bold 9700
My Carrier: Tmobile

Blackberry world problem

When attempting to access the blackberry world on my bold 9700, a screen pops up and states 'App World requires the latest version of Blackberry ID' with two options to select: close or update.  When I click on 'update,' another screen immediately pops up and states 'sorry, the software update server is unavailable.  Please try again.  This annoyance started a week ago and I cannot get past it.  HELP!!!

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry world problem

Hey jbeer32,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I suggest connecting to a Wi-Fi network and then try to update your BlackBerry ID.  If the issue persists then I suggest re-installing BlackBerry World by going to www.blackberry.com/appworld/download


Let me know if you have any more questions.





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