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BlackBerry® OS Smartphones

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New Contributor
Posts: 4
Registered: ‎04-21-2011
My Device: curve 8520
My Carrier: samantha allatt

Blackbery ID help needed asap please

My blackberry is stuck on a screen that says i have to input my blackberry id name and password. i have done this yet it says my information is incorrect, however when i logged in on my desktop computer to blackberry id my password was correct so i cannot understand why i cannot log in on my phone and now my phone is locked on that screen. how do i fix this without loosing everything on my blackberry?

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Blackbery ID help needed asap please

Have you changed your SIM?

New Contributor
Posts: 4
Registered: ‎04-21-2011
My Device: curve 8520
My Carrier: samantha allatt

Re: Blackbery ID help needed asap please

ye but then reverted back to the old sim!

its essential that i get this problem solved but i cant understand why it keeps saying that my password is wrongwhen it clealy isnt as i have logged in on my desktop

New Contributor
Posts: 4
Registered: ‎04-21-2011
My Device: curve 8520
My Carrier: samantha allatt

Re: Blackbery ID help needed asap please

oh, i also have 2 blackberrys a french one and an english one so i dunno if that makes any difference?

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Blackbery ID help needed asap please