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New Member
Posts: 1
Registered: ‎05-04-2014
My Device: Blackberry Q5 7942
My Carrier: Idea

Blackbrry Q5 Camera does not start

Hi. I recently bought a Q5 and from the beginning the camera would not work...I used to get an error saying "the camera can't be started" I then submitted it to the authorized service centre & they said it was a software issue & proceeded to upgrade my phone to post which my cam started working (for about 10 days)


However suddenly yesterday I got the same error message back & my cam is non-functional again


Why is this happening?Is it still a software issue?I'd like to mention that I installed my micro Sim card only yesterday & prior to this when there was no sim card the cam was working fine. Dunno whether it's related but that's the only change i made to the phone. Please advise

Posts: 94,739
Likes: 24,446
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackbrry Q5 Camera does not start

The SIM card shouldn't have any affect on the camera, but for a test, please remove the SIM card, and reboot the device and see if the camera works?

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