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New Contributor
Posts: 2
Registered: ‎12-03-2011
My Device: 9700
My Carrier: XL

Block/Suspend the blackberry PIN

Hi, My blackberry was stolen, where can I get help to suspend/block the pin so that the thief couldn't use it anymore, any advice? Thank you..

Posts: 94,478
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Block/Suspend the blackberry PIN

You need to ask your mobile provider XL that question, and see if they will suspend the PIN.

Some carriers will do so, some will not.

 

RIM does not do it.

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New Contributor
Posts: 2
Registered: ‎12-03-2011
My Device: 9700 onix2
My Carrier: simpati & xl

Re: Block/Suspend the blackberry PIN

[ Edited ]

my bb have stolen today

<Personal Content Removed>

onix2

i have contact my provider simpati and they only disconect their call of simpati

but can not suspend pin and imei.

please help me.

please blackberry heve power to suspended this BB so no thief to use blacberry.

 

thank you

 

<Personal Content Removed>

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Block/Suspend the blackberry PIN

@tekguan03, if your carrier has suspended your SIM card, that's really all you have to worry about.  Now nobody can make long-distance calls and charge them to your account.

 

If your carrier will not suspend the PIN and IMEI, that's not as much of a concern.  When you get another BlackBerry phone and you use the Transfer Wizard function of BlackBerry Desktop Software then login to your BlackBerry ID, everything that uses your PIN (i.e. BBM, etc.) will be transferred to your new phone's PIN.

 

 

I hope that helps you.  Smiley Happy

 


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Posts: 94,478
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Block/Suspend the blackberry PIN


tekguan03 wrote:

i have contact my provider simpati and they only disconect their call of simpati

but can not suspend pin and imei.

please help me.

please blackberry heve power to suspended this BB so no thief to use blacberry.


Scroll up and read the post before yours. This question was already answered, no need to post in the same thread asking the same question that's already been definitively answered.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎12-03-2011
My Device: 9700
My Carrier: XL

Re: Block/Suspend the blackberry PIN

Thank you for the solution
But The solution you said is like cloning the BB Pin(which was stolen) to the new blackberry right? So, I use my old pin in the new blackberry? Is it legal, I'm afraid RIM will block/suspend my new blackberry because of this cloning issue
Please advice
Thanks.
New Contributor
Posts: 2
Registered: ‎12-03-2011
My Device: 9700 onix2
My Carrier: simpati & xl

Re: Block/Suspend the blackberry PIN

if the thief have delete my bbm,picture,etc that day,and if i transfer use that wizart,i got what?the bbm of the thief or my old bbm etc ?

and how about my old pin?

if be suspended when i transfer or i still use my new pin and the thief use my old pin?

Posts: 94,478
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Block/Suspend the blackberry PIN


juventia wrote:
Thank you for the solution
But The solution you said is like cloning the BB Pin(which was stolen) to the new blackberry right? So, I use my old pin in the new blackberry? Is it legal, I'm afraid RIM will block/suspend my new blackberry because of this cloning issue
.

No, you cannot clone the PIN. Don't even try.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 94,478
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Block/Suspend the blackberry PIN


tekguan03 wrote:

if the thief have delete my bbm,picture,etc that day,and if i transfer use that wizart,i got what?the bbm of the thief or my old bbm etc ?

and how about my old pin?

if be suspended when i transfer or i still use my new pin and the thief use my old pin?


You need to give up on getting your BlackBerry back, or having the PIN suspended.

It was stated earlier in this thread that some mobile providers will suspend and block the PIN, some will not.

 

Move on, there is nothing that you can do. The device is gone.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code